for Mendez Detailing & Body Shop
Last Updated: October 31, 2026
At Mendez Detailing & Body Shop (“we,” “us,” or “our”), accessible from https://mendezdetailingbodyshop.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your personal data.
1. Information We Collect
We collect information you voluntarily provide to us when you request an estimate, schedule an appointment, contact us, or interact with our website:
- Personal Identification Information: Name, email address, phone number, and physical/billing address.
- Vehicle & Vessel Information: Year, make, model, length/dimensions, VIN or HIN (Hull Identification Number), and photos of RV or boat condition/damage uploaded via quote forms.
- Service Details: Information regarding requested detailing, gel coat restoration, oxidation removal, ceramic coating, or repair services for RVs and boats.
- Automatically Collected Data: Information collected automatically when browsing our site, including your IP address, browser type, device information, referring pages, and cookie data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process service requests, provide repair/detailing estimates, and schedule appointments for RVs and boats.
- To communicate with you regarding your RV or boat’s service status, invoices, or customer support inquiries.
- To send automated text messages or email updates regarding appointment reminders or quotes (only with your consent).
- To improve our website performance, user experience, and local advertising campaigns.
- To comply with legal, regulatory, and insurance obligations.
3. SMS and Mobile Communications Policy
If you provide your mobile phone number to request a quote or schedule service, you agree to receive transactional text messages from Mendez Detailing & Body Shop.
- Data Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: You can opt out of receiving SMS communications at any time by replying “STOP” to any text message from us.
4. Cookies and Web Analytics
Our website uses cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information.
- Essential Cookies: Necessary for basic website functionality.
- Analytics & Performance Cookies: We may use tools such as Google Analytics to understand how visitors interact with our site. These tools collect information anonymously.
- Third-Party Services: We may embed third-party services such as Google Maps (for directions) or payment processors. These third parties may set their own cookies subject to their respective privacy policies.
You can choose to disable cookies through your individual browser options.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, managing online bookings, or conducting our business (e.g., booking software, web hosting providers), under strict confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., court orders or law enforcement).
6. Data Security and Retention
We implement appropriate security measures to maintain the safety of your personal information. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or request deletion of the personal information we hold about you.
- Request a copy of the personal data you have provided to us.
- Opt out of future marketing communications or automated updates.
To exercise any of these rights, please contact us using the information below.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Mendez Detailing & Body Shop
Website: https://mendezdetailingbodyshop.com
Email: info@mendezdetailingbodyshop.com
Phone: 404-450-8113
Address: Woodstock, GA 30189